TRANSPORTES MELVIN REAL, S.A, with RUC 2580082-1-830880 DV 20, domiciled in Corregimiento de Penonomé, Distrito Penonomé, Coclé, and hereinafter referred to as "TRAMERSA", is responsible for the processing of personal data collected through our mobile application available in app stores. If you have questions or requests related to these policies, you can contact us at:

• info@tramersa.com.pa
• www.tramersa.com.pa

1. Data We Collect

The application collects the following personal data from the user:

• Full name
• Email address
• Phone number
• Real-time location (when the app is in use)

We do not collect additional sensitive information such as photographs, microphone, or fingerprints.

2. Purpose of Processing

The collected data is used solely for:

• Enabling the application's mapping and geolocation features.
• Displaying the user's real-time location within the app.

We do not use the data for marketing or advertising purposes.

3. Data Sharing

• We do not share personal information with third parties.
• We do not sell or transfer data to other companies or entities.
• Data is used exclusively for the internal operation of the application.

4. Storage and Security

• Data is stored on the company's cloud servers.
• Security measures such as SSL certificates and encrypted passwords are applied.
• Data is retained indefinitely, unless the user requests its deletion.

5. User Rights

The user may at any time:

• Request the deletion of their personal data.
• Update or correct registered information.

To exercise these rights, please write to: info@tramersa.com.pa

6. Use by Minors

The application is not intended for minors. Its use is intended solely for adults and businesses.

7. Advertising and Analytics

• The application does not display personalized ads.
• We do not use analytics or behavior tracking tools.

8. Changes to This Policy

TRAMERSA may update these Privacy Policies at any time. The current version will always be available in the application and on our website.